A loyalty app for fast casual and lunch restaurants: a reason to choose you next time too
A fast casual or lunch customer decides quickly and visits often. When your stamp card or lunch card is on their phone, the choice lands on you without a second thought.
With Cluby a restaurant gets a digital stamp card, a prepaid lunch card, loyalty benefits and messages for the quiet hours, all in one app. With the POS integration, stamps collect from purchases by themselves.
Why does a fast casual or lunch restaurant need a loyalty program?
There are many customers and small purchases, so the margin comes from repetition. The competitor is often on the same block, and the customer picks whatever feels easiest.
A loyalty program makes the choice easy: a stamp on the phone, lunch paid up front, or a benefit that is valid today. And because the customer is in your register, you can fill a quiet afternoon with a message.
What does a fast casual or lunch restaurant use from Cluby?
Stamp card → a lunch card or product card: every tenth one free. The stamp comes from the till, an NFC card or a code.
Lunch card as a subscription → a month of lunches paid up front. The restaurant knows how many lunch guests to expect and gets the money in advance.
Loyalty benefits → the benefit of the day, of the week, or only from 2 to 4 when it's quiet.
Customer messaging → a push notification about the lunch menu or a new item to the people who visit you.
POS integration → Restolution users get stamps from purchases automatically, with nothing extra for the cashier to do.
What does it look like in the lunch rush?
At 11:30 the queue is at the door. The customer shows the lunch card on their phone, the till sees it is valid, and lunch is paid. No cards, no change.
At 2 the room is empty. You send members a message: afternoon benefit from 2 to 4. It shows on the phones of people who visit you.
At the end of the month you see how many lunch cards were sold, how many used the stamp card, and how many new members joined.
How is the lunch card used in practice?
At Arden Restaurant Group's Bierhaus Kamppi the lunch card collects stamps from the till automatically, and at The Tower staff give them with a code. At Kahvila Mutteri over 500 customers have taken a coffee, salad or toast card.
Same feature; the stamping method is chosen to suit the restaurant and its till.
What does it cost?
Starting is free. Cluby is free for up to 100 members per venue, and after that pricing is based on member count, starting at €29 per month. There is no setup fee and no long contract.
Frequently asked by fast casual and lunch restaurants
Does the program slow down the till?
No. Tapping the NFC card or showing the lunch card takes a second, and with the POS integration the stamp comes from the purchase with no separate step.
How is the lunch card paid for?
The customer buys the card in the Cluby app as a subscription or a one-off. The card shows on their phone and to staff at the till. Read about subscriptions.
Do I need a POS integration?
No. Benefits, cards, messaging and tickets work without a POS, and stamps can be given with an NFC card or a code. Read about the POS integration.
What does Cluby cost?
Cluby is free for up to 100 members. After that, pricing is based on member count. See the pricing plans.
Give customers a reason to choose you next time too.
Start today
Create a free account or book a demo and we'll show you how Cluby fits your venue.
